Shield Ravens
Customer Service
CHANGE MY ORDER
Although we will do our best to accommodate you, we can not guarantee order changes. Contact us at info@shieldravens.com or leave us a message on
219 307 8389 quoting you order number and we will do our best. In stock items are often shipped the same day so may not be changeable.
INTERNATIONAL ORDERS
To place an international order, please contact us on 530-402-3241
DOMESTIC SHIPPING
We offer USPS Flat rate domestic shipping based on order amount to all 50 states. Please note that all jewelry will have a flat rate of $5.50 for shipping costs.
$.001-$15.00 - Flat Rate shipping $5.50
$15.01-$25.00 - Flat Rate Shipping $9.95
$25.01-$55.00 - Flat Rate Shipping $16.50
$55.01- $75.00 Flat Rate Shipping $22.95
$75.01 and up - Flat Rate Shipping $35.00
RETURNS POLICY
We will accept returns for an exchange or refund of the product price within 14 days from delivery. We reserve the right to charge a restock fee on items that are not returned in purchased conditioned. Restock fees are decided on a case-by-case basis. Items that are returned in less than pristine condition, damaged by the buyer or altered in any way, will be returned to the buyer at the buyer’s expense. Some items can not be returned due to their nature. We do not refund shipping charges.
If your product was received faulty or defective, please contact us and we will do our best to correct the issue to your satisfaction.
FOR OTHER CUSTOMER SERVICE QUESTIONS
All other customer service questions or queries, contact us at info@shieldravens.com or 530-402-3241